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IMJ

This tag is associated with 3 posts

Questionable Behaviour?

Coming soon (perhaps) to a TV screen near you… In the latest episode of No Frontiers, Kathryn Thomas cruises into an electric ’Juice Point’ to recharge her electric car. She finishes off her skinny latte and dumps the recyclable paper cup in the appropriate green bin before driving back to her solar-panelled hotel. Or, even [...]

Jump on in?

Thinking of starting an internal corporate blog? Think again, carefully. Blogs are an interesting new communications tool but too many organisations jump into the “blogger pool” without testing the water temperature or depth.   The combined forces of slashed communications budgets, job cuts and a renewed focus on the competition have many firms in a panic [...]

Frustrated customer speaks out

Dear Strong Language, No one understands me! What can I do? I’m a good customer, really I am, but sometimes when my bank, solicitor and other service providers contact me, I feel like they’re talking another language. My post-box is jammed with letters that say things like: “I acknowledge receipt of your letter dated September [...]